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technicalwriter.com.au pty ltd is an
Australian freelance technical writing company. We can help you
to:
- reduce your business costs
- improve your profitability
- minimise the risk of litigation from customers and employees.
A technical writer can help you to achieve these goals. For example:
- Online help and user manuals can help to reduce help desk calls and
product returns from frustrated customers who can't work out how to use your
product or service. They also reduce the risk of a customer being injured
because they don't understand how to use your products safely.
- Procedures manuals or operations manuals show your employees the most
effective and efficient way to perform all their daily tasks. These systems
save time and money, as you no longer need to constantly supervise your
team! Good training programs supported by well written training manuals can
also improve employee productivity by getting your new employees off to a
good start and by updating existing employees' skills. Procedures manuals,
operations manuals, systems manuals, training manuals and franchise manuals
can all improve your business efficiency - and profitability.
- Many businesses miss out on government opportunities because they are not
sure how to prepare and lodge a tender. Tender documents can be large and
confusing, so it makes sense to have professional help when preparing a
tender response.
Technical communication
Some technical writers describe themselves as technical communicators.
Technical communication is a broader term that includes technical writing,
technical illustration, indexing and editing. A technical communicator may have
skills in one or more of these areas.
Not sure what sort of help you need?
Contact us to find out how a
technical writer can help your business or see:
- Manuals for more information about different
types of manuals
- User guides for more information about user
guides for products and services
- Online help for more information about online
help for products and services
- Procedures manuals and operations manuals for
more information about procedures for your business
- Tenders for more information about getting
tenders written to win you government business
- Training materials for more information about
training programs to support your products, services and business processes.
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