Welcome to technicalwriter.com.au!

We can help you to write:

• user manuals and online help for your products and services
• procedure or operations manuals to improve your business efficiency
• training manuals to help you grow your business
• tenders to win you government business opportunities.

Our customers range from multinational corporations working on major software development projects, to small businesses who want to improve their efficiency or expand their operations.

Contact us to find out how a technical writer can help you!

User manuals and online help

A user manual is a printed set of instructions for using a product or service. Online help is an electronic set of instructions for using a product or service. Online help can be delivered as a file on the user's computer, or delivered live over the Internet.

Our writers have won awards from the Society for Technical Communications for their user manuals and online help.

Click here to find out more about user manuals and online help.

Policies, procedures and operations manuals

A procedures or operations manual is a set of instructions that tells your staff how to perform their tasks. For example, you might have a procedure for repairing machinery, a procedure for dealing with unhappy customers and a procedure for maintaining your petty cash float.

Click here to find out more about policies, procedures and operations manuals.

Training materials

A training manual contains instructions on performing tasks, like a procedures manual. It also contains exercises, examples and other supporting material to help the trainee to become familiar with the task.

Click here to find out more about training materials.

Tenders

Government tender requests are often large, complex documents and it can be difficult to be sure that you've included all the information that you need to present your business in the best possible light. Our experienced tender writers research and prepare the tender request with you to make sure that your business has the best possible chance of winning the job.

Click here to find out about tenders.